Family Members Peofile Cant Play Games I Downloaded Nintendo Awitch

General information

What is a Nintendo Account?

A Nintendo Account is an account that is required for using certain services from Nintendo, such as Nintendo Switch online services (including the Nintendo Switch eShop), off-device software purchases and the My Nintendo loyalty program. Nintendo Accounts can too be used with smart device applications (similar Super Mario Run).

Your Nintendo Business relationship tin be linked to other accounts, such every bit a Facebook, Twitter, Apple, or Google account. You can then use those accounts' user proper noun and countersign to sign in to your Nintendo Account. You can likewise link a Nintendo Network ID for additional benefits, such as earning My Nintendo Gold Points on Nintendo 3DS or Wii U digital purchases. If you don't desire to use or don't have one of the accounts listed to a higher place, you tin can all the same create a Nintendo Account using your e-mail accost.

Merely users historic period thirteen or older tin create a Nintendo Account.

What are the differences between a Nintendo Account and a Nintendo Network ID?

Nintendo Accounts and Nintendo Network IDs are used for different purposes.

A Nintendo Network ID is created and used on our Wii U and Nintendo 3DS family systems. Nintendo Network IDs are used for online features on Wii U and Nintendo 3DS family (such every bit online multiplayer or interactions) and for purchasing downloadable software through Nintendo eShop.

A Nintendo Account is required to use online services on Nintendo Switch systems (such every bit Nintendo Switch eShop purchases). A Nintendo Business relationship is as well used for certain web services (like My Nintendo), and tin be used with smart-device applications (like Super Mario Run).

Is Nintendo Account information shared publically or posted to my social media sites?

E-mail addresses are never fabricated public. Additionally, social networking services (Facebook, Twitter, Google, Apple ID) are only used to sign in to your Nintendo Business relationship. Nothing will automatically be posted to these sites.

There is a possibility that data such as your nickname and gender will be made public within services that employ Nintendo Accounts.

For more information, please review the Nintendo Privacy Policy.

Business relationship setup

How do I create a Nintendo Account?

You can create a Nintendo Account by signing upwards at accounts.nintendo.com. (You can create a Nintendo Account even if you don't own a Nintendo organization.)

For additional assistance with setting upwardly a Nintendo Account, click here.

I received an mistake bulletin that says I am not eligible or practice non encounter the age requirements to create a Nintendo Account. What should I practice?

This indicates that y'all are entering a child's birthdate (historic period 12 or under) when creating a Nintendo Account. Children age 12 and nether tin can merely take their own Nintendo Account if they are starting time added to a parent/guardian's Nintendo Business relationship.

I received an error message that says my email accost is already registered to a Nintendo Business relationship. What should I do?

This means that a Nintendo Account has already been created with the e-mail address you provided. An e-mail address can only be linked to one Nintendo Account.

If you have already created a Nintendo Account, employ your eastward-mail address and password to sign in to your existing Nintendo Business relationship. (If you don't remember the password, select Forgot your password? for steps to reset your password.)

If you receive this message when trying to link a Nintendo Network ID to a Nintendo Business relationship, it is likely that your e-mail address is currently linked to multiple Nintendo Network ID'southward. Delight change the east-mail address on your Nintendo Network ID to i that has not been registered to boosted accounts, then endeavor again.

I did not receive an email containing a verification code after I created a Nintendo Business relationship. What should I exercise?

If you lot oasis't received your verification e-post, you lot may find our verification eastward-mail troubleshooting helpful.

I tin't set a password when creating a Nintendo Account. What should I do?

When you select a unique countersign during Nintendo Account creation, information technology must fulfill the post-obit conditions:

  • The password must be 8 to 20 characters long.
  • The password must be a combination of characters from at least two of the following categories: capital letter or lowercase messages, numbers, and punctuation.
  • The password cannot have the aforementioned letter or character more than twice in a row.
  • Please refer to the error message displayed onscreen for whatsoever other weather.

For security reasons, set a unique countersign that volition be hard for other people to approximate.

Nintendo Accounts on Nintendo Switch

What can I do with a Nintendo Account on Nintendo Switch?

A Nintendo Business relationship provides access to certain features on Nintendo Switch, including access to the Nintendo eShop and the My Nintendo rewards programme.

How many Nintendo Accounts tin can I have on one Nintendo Switch console?

Upwards to viii Nintendo Accounts tin can be linked to a Nintendo Switch panel at a time.

Can I link my Nintendo Account to more than one Nintendo Switch panel?

You can link your Nintendo Business relationship to multiple consoles. However, you tin can only activate 1 primary console per Nintendo Account. On a not-primary console, games that yous've downloaded with your Nintendo Account volition only be playable using your account. On the primary panel, games that you lot've downloaded with your Nintendo Account tin be played by all users on that panel.

Can I play my games on more than one system?

Y'all can link your Nintendo Business relationship to multiple Nintendo Switch consoles and play your games on whatsoever of them using your Nintendo Account.

Simply one of the consoles can act as the main console. On the primary panel, whatever other users can play the games yous downloaded with your Nintendo Account. On non-primary consoles, only your Nintendo Account can admission these games.

You can change the master console for your Nintendo Account whenever y'all like.

Learn more nearly the differences between a main and non-primary panel.

Physical games tin exist played on any system you like. However, please note that a Nintendo Switch Online membership is required to utilize the Save Data Deject service.

Can other people play my games on Nintendo Switch?

All user accounts on your primary Nintendo Switch console can play games you've purchased with your Nintendo Account.

What is transferred when I change the main Nintendo Switch console?

Game licenses and your Nintendo eShop remainder are transferred when y'all alter the primary console for your Nintendo Account. Save data is not transferred this way, but players with a Nintendo Switch Online membership can utilise Save Data Deject fill-in to admission the save data for compatible games from multiple consoles. All players can besides transfer relieve data to a nearby Nintendo Switch.

Family groups and Nintendo Accounts for children

What is a family group?

A Nintendo Account family group allows up to 8 Nintendo Account users to connect together into one group. Family groups can include a mixture of general accounts, parent/guardian accounts, and supervised accounts (commonly Nintendo Accounts for children aged 12 and under).

Are My Nintendo points shared between members of a family group?

No, My Nintendo activity (missions, My Nintendo points, etc) is not shared between members of a family unit group. My Nintendo points can only be viewed and redeemed by the member that earned the points.

What is an business relationship for a child?

An account for a child is a Nintendo Account that allows users under 13 (and up to 17) years of age to use the Nintendo Business relationship services. An account for a child tin be created and managed through a parent or guardian's business relationship.

An account for a child allows the user to access diverse services through My Nintendo, receive a birthday discount, purchase software from the official Nintendo website (where available), and other benefits.

  • Nintendo Accounts for children are automatically added every bit a supervised account to the parent/guardian'south family grouping.
  • Parental controls for off-device and Nintendo Switch eShop purchases (for both kid and supervised accounts) can exist set through the parent/guardian's Nintendo Account.
  • Parental controls for Nintendo eShop purchases on Wii U and Nintendo 3DS family systems tin can be assail the arrangement(s) to restrict purchases.

What is the divergence between a Nintendo Account and a Nintendo Business relationship for a kid?

Nintendo Accounts and Nintendo Accounts for children are dissimilar in the post-obit ways:

  • An due east-mail accost cannot be registered to an account for a child. Whatever e-mail notifications are sent to the e-mail business relationship registered within the parent/guardian's Nintendo Account.
  • Nintendo Accounts for children can be created for users age 0 through 17. Nintendo Accounts can only be created past users historic period xiii and older who have an email account.
  • Nintendo Accounts for children tin be linked to a Nintendo Network ID simply. They cannot be linked to social media accounts (Facebook, Twitter, Google, Apple ID).
  • All Nintendo Accounts created for children aged 12 and under are automatically fix as a supervised account in the Nintendo Account family group.

Other than these points, they role almost identically.

What is a supervised account?

Nintendo Accounts in a family group can be set as supervised accounts within the grouping. The parent/guardian accounts in the family group can restrict Nintendo eShop purchases for any supervised accounts. Parent/guardian accounts tin also manage Nintendo Business relationship settings for supervised accounts for children (aged 12 and under).

Larn more well-nigh unlike family group roles.

How many accounts can be included in a family group?

A family group tin can include up to 8 Nintendo Accounts. Family groups can include a mixture of general accounts, parent/guardian accounts, and supervised accounts (usually Nintendo Accounts for children aged 12 and under).

Can an existing Nintendo Account exist converted into a supervised account?

Yes. Nintendo Accounts in the family unit group tin can be set as a supervised account by any parent/guardian account inside the group.

Tin can I limit the use of credit cards by an business relationship for a child?

Depending on the type of software, purchases can be restricted through the Nintendo Account and/or Nintendo Network ID (NNID) that is linked to the child's account.

  • Parental controls for off-device and Nintendo Switch eShop purchases (for both child and supervised accounts) tin can be set through the parent/guardian'due south Nintendo Business relationship.
  • Parental controls for Nintendo eShop purchases on Wii U and Nintendo 3DS family systems tin can be assail the system(due south) to restrict purchases.
  • If you wish to restrict in-app purchases on a smart device, you volition need to check the settings for the smart device yous ain. Please check the support site for your device for information.

What is the historic period limit for a Nintendo Account for a kid?

An account for a child tin be made for any child nether the age of 18.

How can I create an business relationship for a kid?

Nintendo Accounts for children (age 12 and under) can be created and added to a family unit group by the grouping's admin (aged 18+).

To create an account for your child, complete the following steps:

  1. Log in to the admin Nintendo Account for the family unit group. (If you lot don't yet have a Nintendo Account, visit accounts.nintendo.com to create 1.)
  2. Select Family group, and and so Add member.
  3. Select Create an business relationship for a child.
  4. Follow the on-screen instructions to complete the account creation. A family unit group can include up to eight members.
  5. Share the User ID and password with your kid so that they tin use their business relationship.

Acquire more nearly setting up a Nintendo Business relationship for a child.

Tin I accommodate the profile data on a Nintendo Account for a child?

The nascence date on the account cannot be changed. Nevertheless, the following information can be changed either through the child'due south account or through the parent/guardian'southward Nintendo Account that manages the kid'due south account.

  • Nickname
  • User ID
  • Mii
  • Gender
  • Password

A Nintendo Network ID can only be linked through the child's account.

Can you change which Nintendo Account is used to manage a supervised account?

Whatever Nintendo Business relationship in the family grouping tin can exist assigned a parent/guardian office (upwardly to 8 per family unit group). All parent/guardian accounts in a family group can manage supervised accounts in the group.

Tin I cease supervising an account?

Yes. Whatsoever time you would like to release a supervised account, have the family group admin select the account in the Family group section, then select Stop supervising this business relationship.

Please note that Nintendo Accounts that were originally added as an account for a child (anile 12 and nether) cannot be released from the supervised condition.

Account access

I tin can't remember my Nintendo Account sign-in information (electronic mail address, password, etc.). What should I do?

  • Make sure you are using the correct method to sign in. If you created your Nintendo Account by linking information technology to an existing account (such as Twitter or Facebook), select the corresponding button on the sign in page to sign in via your existing account.

    Nintendo Account sign in with the e mail password entries to be used if you did not use another service to create your account, and the Facebook Google Plus and Twitter buttons to be used if you set up your account with those services

  • If you lot accept not yet created a Nintendo Account, select Create a Nintendo Business relationship on the sign in page, then follow the steps to create your account. (Note that a Nintendo Network ID can exist linked to a Nintendo Account, but they are not the same thing.)
  • If you do not think the password associated to your Nintendo Account, and you lot created your business relationship with:
    • Social Media Services (Twitter, Facebook, Google, Apple ID): Visit the social networking site that y'all used to sign in to your Nintendo Business relationship, and follow the directions there to update your countersign.
    • No other services (Nintendo Business relationship only): Click Forgot your password? on the sign in folio for steps to reset your password.

We've forgotten the countersign for a child's Nintendo Account. What should we do?

Please follow these steps to change the password on the business relationship for the child:

  1. Sign into the parent/guardian'due south Nintendo Account that manages the business relationship for the child on accounts.nintendo.com.
  2. Select Family group, then select the account for the child who forgot their password.
  3. In the Sign-in and security settings, select Edit next to Change countersign.
  4. Enter a new countersign for the child's account.

*The new countersign volition be sent to the east-mail address registered to the parent/guardian'southward Nintendo Account.

How practise I sign in to my Nintendo Account using an existing account?

You can use an existing business relationship to sign in to your Nintendo Account by linking them together. The services available for this are Facebook, Twitter, Google, or Apple ID.

If you already created a Nintendo Account, you tin visit accounts.nintendo.com, sign in using your current log-in data to access your account settings, then link the additional accounts. Once linked, yous tin can employ these accounts' information to sign in to your Nintendo Account.

If y'all used an existing account to create your Nintendo Account, please employ that information to sign dorsum in to your Nintendo Account after signing out.

I am trying to utilize a unlike Nintendo Business relationship than the one that is signed in on my browser. How do I sign out of the Nintendo Account?

This may happen if the web browser remembers another user as all the same signed in on your smartphone or PC. All other accounts possibly linked to a Nintendo Account (such as Nintendo Network ID, Facebook, Google, Apple ID or Twitter) volition demand to be signed out.

Acquire more aboutsigning out of a Nintendo Account.

My browser keeps signing out of my Nintendo Account. What should I do?

This usually ways that in that location is a setting currently enabled on your device that is preventing cookies from being stored (such as when using the private browsing feature). Please turn off the characteristic through your device or browser settings, then endeavour again.

Business relationship direction

How tin can I modify my Nintendo Account password?

Sign in to your Nintendo Account, select User Info, then select Password. Follow the onscreen directions to reset your Nintendo Account countersign.

The change password screen displayed on the right with Password highlighted on the left of the User Info menu

Learn more nigh resetting your Nintendo Account password.

How can I adjust my Nintendo Account profile settings (email address, nickname, etc.)?

Sign in to your Nintendo Account, and so apply the carte du jour options on the left side of your screen to view or update your contour information and e-postal service address, change your countersign, link your Nintendo Network ID or social media services, and manage electronic mail communications.

Learn more about adjusting Nintendo Account profile settings.

My Mii character doesn't show upward. What should I do?

To add a new Mii to your profile, you can either create one through your Nintendo Account settings or link your Nintendo Account to a Nintendo Network ID.

How can I set or modify my Mii?

To add together a new Mii to your profile, you can either create i through your Nintendo Business relationship settings or link your Nintendo Account to a Nintendo Network ID. You can add up to vi Mii characters to your Nintendo Account profile.

Once you have added a Mii to your Nintendo Account, you can edit it through your Nintendo Business relationship settings.

Learn more near adding or changing your Mii.

I am not receiving promotional e-mails related to my Nintendo Business relationship. What should I do?

If you are not receiving promotional due east-mails from Nintendo, sign in to your Nintendo Account, select Other Settings and verify that Promotional e-mails is set to Receive from Nintendo. (Promotional e-mails will non exist sent to you if this is set up to Don't receive.)

Review our additionaltips if you are not receiving due east-mails from united states.

I would like to stop receiving promotional e-mails from Nintendo. How tin I opt out of this?

Sign in to your Nintendo Account, select Other Settings, so select Edit next to Promotional e-mails. Select Don't receive from the drop-downward card to opt out of promotional e-mails.

Please be aware that you may continue to receive transactional e-mails even if yous opt out of promotional e-mails.

Tin can I delete my Nintendo Business relationship?

Yes. You can delete your business relationship through the Other Settings section of your Nintendo Business relationship. Deletion of your Nintendo Account will consequence in loss of all information associated to it, including but not limited to:

  • Mission condition, points and rewards in the My Nintendo rewards program
  • Digital content that you purchased or acquired and that is linked to your Nintendo Account, including in-app content and coins
  • Save data of apps linked to your Nintendo Business relationship
  • Discounts such as Just for You offers

You may reactivate your business relationship for a catamenia of four weeks later deletion; once this time frame has passed, the business relationship will be permanently deleted and cannot be restored.

Deleting your Nintendo Account volition not delete your Nintendo Network ID or any linked social media accounts.

Learn more nigh deleting a Nintendo Account.

What happens to an business relationship for a child if the parent/guardian'south Nintendo Business relationship is deleted?

It depends on whether the deleted parent/guardian account is also the admin for the family unit grouping:

  • If the parent/guardian is the family unit group'south admin, whatever accounts for children in the family group would likewise be deleted.
  • If a parent/guardian account is not the group's admin, supervised accounts in the group will not exist affected.

Afterward deleting their account, the parent/guardian has 30 days to reactivate their account (and any associated accounts for children) if they wish. In one case this time-frame has passed, all accounts will be permanently deleted and cannot be restored.

I've accidentally deleted an account for a kid. Can I reactivate it?

It is possible to reactivate an account within 30 days of deletion. Please follow these steps:

  1. Sign into the admin account for the gamily grouping.
  2. Select Family grouping, then select the account for the child that was deleted.
  3. Next, select Reactivate to reactivate the account.

I received an e-mail regarding Nintendo Accounts, just I'm not certain why. What should I do?

If you are receiving eastward-postal service messages fifty-fifty though you didn't create a Nintendo Account, it is likely that your email address was entered incorrectly by another user when they set up up their account. Please disregard the email yous received.

If you lot still accept concerns and would like Nintendo to expect into the event farther, please contact usa for additional assistance.

Linking accounts

Can I link multiple Nintendo Network IDs to a Nintendo Business relationship?

No, you cannot link multiple Nintendo Network IDs to a Nintendo Account. But i Nintendo Network ID can exist linked to a Nintendo Account.

How tin can I change or remove the Nintendo Network ID linked to my Nintendo Account?

To adjust the Nintendo Network ID that is linked to your Nintendo Account, sign in to your Nintendo Account, so edit the "Linked Accounts" in the "User info" section.

  • To link a Nintendo Network ID to your Nintendo Business relationship, click the box next to Nintendo Network ID and then follow the onscreen steps to add your Nintendo Network ID and password, and complete the link.

    Not linked highlighted on the Nintendo Network ID section of the linked accounts screen on the right with Linked Accounts highlighted on the left of the User Info menu

    • Please note that the date of birth and country listed for your Nintendo Network ID must match the data in your Nintendo Account. If they do not lucifer, yous will not be able to link the accounts together.
  • To unlink a Nintendo Network ID from your Nintendo Business relationship, click the checkmark side by side to Nintendo Network ID to remove the link. Once the link is removed, your Mii will no longer be displayed.

Learn more near linking or unlinking a Nintendo Network ID.

How can I change or remove the social media service (Facebook, Google, Twitter, Apple ID) that is linked to my Nintendo Account?

To adjust the social media service that is linked to your Nintendo Account, sign in to your Nintendo Account, and then edit the "Linked Accounts" in the "User info" department.

  • To link a social media site, click the box next to the service you want to link (Facebook, Google, Apple ID, or Twitter). Follow the onscreen steps to complete the link.

    Facebook Google Plus and Twitter options highlighted on the linked accounts screen on the right with Linked Accounts highlighted on the left of the User Info menu

  • To unlink a social medial site, click the checkmark side by side to the appropriate service to remove the link.
    • If you lot created your Nintendo Account with the social media site that you are removing, y'all will need to link an additional service (Apple ID, Twitter, etc) or create a Nintendo Business relationship password earlier you can remove the link.

Learn more about linking or unlinking social media sites.

I'm having trouble linking my Nintendo Network ID to my Nintendo Account. What should I do?

Please check to meet if ane of the following problems applies:

  • You lot cannot link a Nintendo Network ID if the date of birth and country of residence setting practice non friction match that of the Nintendo Account you lot're trying to link to.
  • You cannot link a Nintendo Network ID if it is set to restrict off-device usage. Access your Nintendo Network ID settings on a Wii U or Nintendo 3DS family system, and verify that the Nintendo Network ID is set to permit Usage from PCs and Other Devices (Wii U) or Non-Nintendo Device Setting (Nintendo 3DS).

For additional assistance with this outcome, please see our information on being unable to link a Nintendo Network ID.

Can other accounts, like a Twitter account or a Nintendo Network ID, be linked to an account for a child?

Accounts for children (aged 12 and under) can exist linked to a Nintendo Network ID only. They cannot be linked to social media accounts (Facebook, Twitter, Google, Apple tree ID).

Can the link to a Nintendo Network ID exist added or removed from an account for a child?

Yes, it can. Later creating the business relationship for the child, sign in with the child's account information at accounts.nintendo.com. While signed in, yous can change the link to the child's Nintendo Network ID nether the Linked accounts department.

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Source: https://en-americas-support.nintendo.com/app/answers/detail/a_id/15997/~/nintendo-account-overview-&-faq

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